CSC Gas is a service that helps people get and manage their cooking gas. CSCs, or Common Service Centres, are like small offices in towns and villages.
They use computers to help people get things from the government.
You can use a CSC to get help with your gas. It makes getting gas easier for people who live in rural areas. Here are some things you can do:
- Get a New Gas Connection: You can go to a CSC to sign up for a new cooking gas connection. They help you fill out the papers.
- Order More Gas: If your gas runs out, you can go to a CSC to order a new gas cylinder.
- Get Your Gas Delivered: Sometimes, you can even pick up your new gas cylinder right at the CSC.
- Learn About Gas Safety: CSCs also teach people how to use their gas safely.
Eligibility for CSC Gas Services
| Criteria | Requirement / Details |
|---|---|
| Applicant | Must be a woman applicant (priority under government schemes like Ujjwala) |
| Age | Minimum 18 years or above |
| Household Status | No existing LPG connection in the family under PMUY or otherwise |
| Citizenship | Applicant must be an Indian citizen |
| Proof of Identity (POI) | Aadhaar Card, Voter ID, or Passport |
| Proof of Address (POA) | Utility Bill, Ration Card, or Property Documents |
| Photographs | Recent passport-sized photos |
| Bank Account | Active bank account in the applicant’s name with account number & IFSC code (required for subsidy transfer) |
| Specific PMUY Eligibility | Applicant must be a woman aged 18+, from a poor household, and the family must not already have an LPG connection |
Step-by-Step Guide to Apply for a New Gas Connection via CSC
The good news is that you no longer have to visit gas distributors’ offices to obtain a new gas connection.
With the help of CSC (Common Service Centers), you can easily apply for an LPG connection online through the CSC Digital Seva Portal.
Recently, CSC SPV announced that this service has gone live, and eligible VLEs (Village Level Entrepreneurs) can now assist customers with the application process.
1. Visit the CSC Gas Connection Portal
Open your mobile or computer browser and go to: services.csccloud.in/mop. This is the official link where CSC VLEs can apply for a new HPCL gas connection.
Only CSCs authorized with gas distributor agreements will see this option, so make sure you visit a CSC that provides this service.
2. Log in with CSC Credentials
The operator (VLE) will log in with their CSC ID and password. Once logged in, select the option “Apply for New Gas Connection (HPCL).” This will open the application form for entering customer details.
3. Enter Customer’s Basic Information
The VLE will enter the customer’s mobile number first for verification. Then, details like first name, middle name, last name, gender, and date of birth will be filled in.
It is recommended to apply in the name of a female household member, as new connections are prioritized for female applicants.
4. Provide Residential Address Details
Next, the complete address must be filled in, including:
- House number, building name, street/landmark
- Village/town, post office, district, state (auto-filled)
- Pin code, email ID, and alternate mobile number (optional)
Accurate address entry is important because the connection will be linked to the nearest authorized distributor in that area.
5. Choose Connection Type & Bank Details
The applicant now selects:
- Subsidy option (Yes/No, depending on eligibility, e.g., BPL families can avail subsidy)
- Cylinder type: 5kg or 14.2kg (14.2kg is recommended for most families)
- Number of cylinders required (usually one for new connections)
Then, enter bank details for subsidy transfers, including the account holder’s name, account number, re-enter account number, and IFSC code.
6. Upload Required Documents
At this stage, proof of identity and proof of address documents must be uploaded. Options include Aadhaar card, voter ID, PAN card, ration card, or passport.
The issuing authority (e.g., UIDAI for Aadhaar, Income Tax Dept. for PAN) must also be entered. Scanned copies in JPG or PDF format are accepted. File size should be within the portal’s limits.
7. Final Submission & Print Acknowledgment
Once all details and documents are uploaded, review the form carefully.
After confirming everything is correct, click Submit. A reference number and acknowledgment slip will be generated.
Print this slip and attach photocopies of Aadhaar cards (for all adult family members), ration cards, passport-size photos, and submit them to the selected gas distributor.
After verification, the distributor will approve the request and the customer will receive their new LPG connection through CSC.
How to Find a CSC Gas Center Near You
To find a CSC Gas Center near you, you can use the official CSC Locator website or app.
Simply select your state, district, and city, and it will show you a list of Common Service Centers close to your location where you can book or refill your gas cylinders.
You can also visit the nearest CSC center in your area or contact them by phone to get help with gas services.
These centers make it easy and quick to manage your gas needs without traveling far. Using the locator makes finding help quick and simple.
Common Issues & Solutions
While the process of applying for a CSC Gas connection under the Pradhan Mantri Ujjwala Yojana is designed to be simple, applicants sometimes face a few challenges.
Here are some of the most common issues and their easy solutions:
1. Application Delays: Many applicants worry when their request takes longer than expected. Usually, delays happen due to document verification or heavy load on the distributor.
Solution: Keep your Request ID safe and track your application on the official portal. If the delay is over 15 days, contact your selected distributor directly.
2. Document Mismatch: If the details on your Aadhaar card, ration card, or bank passbook don’t match exactly, your application may be put on hold.
Solution: Double-check that the name, date of birth, and address are consistent across all documents before uploading. Even a small spelling difference can create issues.
3. OTP Verification Issues: Sometimes the OTP does not arrive or fails to validate.
Solution: Ensure your mobile number is correctly entered and linked to your Aadhaar. If the OTP still doesn’t arrive, try again after some time or use a different network connection.
4. Uploading Documents: Many people face errors while uploading documents because the file size exceeds the limit.
Solution: Make sure each PDF or image file is below 300KB. You can use a scanner app or online file compressor to resize your documents before uploading.
5. Bank Details Errors: Incorrect IFSC code or mismatch between the applicant’s name and the name in the bank account can delay subsidy transfers.
Solution: Enter your bank details exactly as printed in your passbook, and always double-check the IFSC code.
6. Distributor Contact Delays: Sometimes, distributors take longer to reach out after the online application.
Solution: If you haven’t been contacted within the given time, you can visit the distributor’s office with your Request ID and documents for faster processing.
7. Confusion about Cylinder Size: Applicants are often unsure whether to choose 5kg or 14.2kg.
Solution: Families usually prefer the 14.2kg option as it lasts longer, while the 5kg cylinder is more suitable for single women or very small households.
Government Schemes Linked with CSC Gas
Government schemes linked with CSC Gas Services help make LPG connections affordable and easy to get, especially for poor and rural families.
The main scheme is Pradhan Mantri Ujjwala Yojana (PMUY), which gives free or subsidised LPG connections to women from below-poverty-line households.
CSCs help people apply for these schemes, verify documents, book refills, and get deliveries.
They also provide information and support on safety and subsidy benefits, making clean cooking fuel accessible and affordable to more families.
CSC Gas makes LPG connections easier, faster, and more accessible. Apply through your nearest CSC and enjoy safe cooking with hassle-free service.
